Your privacy is our priority, and we mean that. You put your trust in us when you use (iqamaty.com) services, and we appreciate that. Trust, meaning (iqamaty.com) is committed to protecting your personal data

Here we explain our privacy policy, the personal information we collect, how we use and share personal information, and your privacy rights

1- Personal Information We Collect

We collect  personal information about you when you use the  (iqamaty.com) platform. In order to be able to provide all the required services. This information includes the following:-

1- such as your first name, last name, phone number, postal address, email address, birthday, and profile picture, some of which depend on the features you use .

2- Verify identity and payment information such as photos of your government-issued ID (as permitted by applicable laws) or your ID number or other verification information or a photo of yourself when we verify your ID, bank account, or payment account information. If you are not an iqamaty.com user, we may receive payment information relating to you, such as when an iqamaty.com user provides a payment card to complete a booking. If we are provided with a copy of your ID, we may scan, use and store the information on your ID to verify your identity and for security purposes.

In addition, you may provide us with additional personal information, the following:-

1- such as gender, preferred language, city, and personal description. Some of this information as shown in your account settings is part of your public profile page and will be visible to the public.

2- Information about others such as another person's payment instrument or co-passenger information By providing us with personal information about others, you represent that You have permission to provide this information to (iqamaty.com) for the purposes described in this Privacy Policy and you have shared the (iqamaty.com) Privacy Policy with them.

3- Other information such as when filling out a form, adding information to your account, responding to surveys, posting in community forums, or Participate in promotions, communicate with (iqamaty.com) support and other members, import or manually enter address book contacts, submit your address and/or geographic location, or share your travel experience with us. This may include health information if you choose to share it with us.

When you use the (iqamaty.com) platform and payment services, we automatically collect personal and other information. This information may include the following:

1- Geographical location information such as the exact or approximate location determined from your IP address, mobile GPS or Any other device, or any other information you share with us, depending on your device settings. We may also collect this information when you are not using the app if you enable this through settings or device permissions.

2- Usage information such as the pages or content you view, ad searches, bookings you've made, additional services you've added, and other Actions on the (iqamaty.com) platform

3- Data history and device information such as details about how you use the (iqamaty.com) platform

4-  including if you click on links to third-party applications, IP address, access dates and times, hardware and software information, device information, device event information, unique identifiers, crash data, and pages you viewed or participated in before or after using the iqamaty.com platform )

5- . We may collect this information even if you do not create an iqamaty.com account or log in.

6- Payment transaction information such as payment instrument used, date and time, payment amount, payment instrument expiration date, billing zip code, PayPal email address, and IBAN, your address and other relevant transaction details.

We collect personal information from other sources, such as:

1- Third Party Services. If you link, connect to, or log into the (iqamaty.com) Platform with a third party service, for example, Google or Facebook, you direct the service to send us information such as registration, friend list, and profile information as controlled by that service or as authorized. by you via the privacy settings of that Service.

2. Basic Information For members, we may obtain, to the extent permitted by applicable laws, for example, criminal record reports , sex offender registrations, and other information about you and/or your background. For Hosts, we may, to the extent permitted by applicable laws, conduct criminal background checks. For Members, we may, to the extent permitted by applicable laws and with your consent where applicable, obtain police, background or registered sex offender checks. We may use your information, including your full name and date of birth, to compile these reports.

3. Invitations to Enterprise Products and Account Management Organizations that use Enterprise Products may provide personal information to facilitate account management and invitations to use Enterprise Products.

4- Referrals and co-travelers If you are invited to iqamaty.com, for example, as a co-traveler on a trip, the person can who invited you to provide personal information about yourself such as your email address or other contact information.

5- Guest Travel InsuranceIf you make a claim under our Guest Travel Insurance policy, we will receive information relating to your claim in order to process or deal with or assess your claim as described in this Privacy Policy.

6- Other Sources We may receive additional information about you, such as recommendations, demographic data, or information to help detect fraud and safety issues. Our service providers and/or other partners, and combine it with the information we have collected about you, to the extent permitted by applicable law. For example, we may receive background check results or fraud warnings from identity verification service providers for use in our fraud prevention, security investigation, and risk assessment efforts. We may receive information about you and your activities on and off the (iqamaty.com) platform, or about your experiences and interactions from our partners. We may receive health information, including but not limited to health information relating to communicable diseases.

2- How we use the information we collect

• Allowing you to access the (iqamaty.com) platform and to send and receive payments.
• Allowing you to communicate with other members.
• Processing your requests.
• Conducting analysis, correcting errors and conducting research.
• Provide customer service training.
• Send you messages, updates, security alerts, and account notifications.
• Processing, managing or evaluating insurance or similar claims.
• Personalize your travel experience based on your interaction with the (iqamaty.com) platform, your search and reservation history, your profile information and preferences, and other content you submit.
• To allow you to use the Foundation's products and accommodation services.

If you provide us with information about your contacts, such as your friends or co-travelers, we process that information for the following reasons:

• Facilitate your referral calls,
• Share your travel details and make travel planning easier
• Fraud detection and prevention
• Facilitate your request or any other purpose it allows you
• Detect and block malicious activities such as fraud, spam, abuse, security and safety incidents, and more.
• Study and combat discrimination in accordance with our non-discrimination policy.
• Implement fraud prevention steps, conduct security investigations, and risk assessments.
• Verify or authenticate the information you provide.
• Checking databases and other sources of information, including criminal background checks.
• Comply with our legal obligations, and protect the health and safety of our guests, hosts, employees and community members.
• Resolve disputes with our members, including sharing information with the co-host(s) or additional guests about disputes related to your role as co-host(s) or additional guests.
• Executing our agreements with external parties.
• Determine eligibility for certain types of reservations, such as instant reservations.
• Comply with the law, respond to legal requests, prevent harm, and protect our rights
• Sending you promotional messages, marketing, advertisements and other information based on your social media preferences and advertising through social media platforms,
• Measuring, optimizing and personalizing ad performance.
• Administer referral programs, rewards, surveys, sweepstakes, contests or other promotional activities or events sponsored or operated by iqamaty.com or its third-party partners.
• Analysis of characteristics and preferences To send you promotional and marketing messages, advertisements and other information that we think may be of interest to you,
• Send, with your consent, promotional messages, marketing, advertising and other information that may be of interest to you based on your preferences.

Analyze and share your correspondence

We may review, scan, or analyze your communications on the (iqamaty.com) platform for the reasons described in the "How we use the information we collect" section. of this Policy, including fraud prevention, security investigations, risk assessment, regulatory compliance, product development, research and analytics, enforcement of our Terms of Service, and customer support purposes. For example, as part of our fraud prevention efforts, we scan and analyze messages to disguise contact information and references to other sites, and subject to applicable law, we scan and analyze all images uploaded by users to the iqamaty.com platform in message threads, profiles, and residences. and travel experiences for certain illegal or inappropriate activities (such as having evidence of child exploitation) for the purpose of identifying content violations and reporting them to the appropriate authorities. In some cases, we may also scan, review, or analyze messages to revise, improve, and expand our product offerings. We use automated methods wherever reasonably possible. However, sometimes we may need to manually review some communications, such as when investigating fraud and customer support, or to evaluate and improve the functionality of these automated tools. We will not review, scan, or analyze your communications to send you third-party marketing messages, and we will not sell reviews or analytics of these communications. We may also share your communications as described in the Sharing and Disclosure section.

You may link your (iqamaty.com) account to some third party services such as social media networks. Your contacts are indicated on third party services

1. Some information provided to us from accounts linked to your public profile may be published.
2. Your activities on the (iqamaty.com) platform may be shown to your friends on the (iqamaty.com) platform and/or third-party service
3. A link to your public profile on this Third Party Service may be included in your public profile at (iqamaty.com)
4. Other (Iqamaty.com) users will be able to see that you're mutual friends or that you're a friend of their friend, if applicable.
5. Other iqamaty.com users can see which schools, cities, or other groups they have in common when they appear on associated social media services.
6. Information you provide to us from linking your accounts may be stored, processed and transmitted for fraud prevention, security investigations and risk assessment purposes, and
7. The publication and display of the information you provide to the (iqamaty.com) platform through this link is subject to your settings and authorizations on the (iqamaty.com) platform and the third-party service.

Personal information is used to enable or allow third parties to use payment services, such as:

1. Detecting and preventing money laundering, fraud, abuse and security incidents, as well as conducting risk assessments
2. Compliance with legal obligations and compliance (such as anti-money laundering regulations and enforcement of sanctions).
3. enforce payment terms and other payment policies, and
4. Provision and improvement of payment services.

3- Share with your consent or at your direction

When you provide your consent, we will share your information as indicated at the time of consent, such as when you authorize a third-party app or website to access your (iqamaty.com) account or participate in promotional activities by (iqamaty.com) partners or third parties.

Where permitted under applicable law, we may use certain information about you, such as your email address, that we share with de-identifying social media platforms to generate leads, or Drive traffic to (iqamaty.com), or promote our products and services.

You can make certain information publicly visible to others, such as:

1. Your public profile page, which includes your profile photo, first name (or initials if applicable), description, and city.
2. Ad pages that include information such as approximate or exact location descriptions of your stay or travel experience, calendar availability, profile picture, aggregate order information (such as page views over a period of time), and additional information you choose share it.
3. Reviews, ratings, and other general feedback.
4. Content in a discussion, community forum, blog, or social media post.

We may display parts of your public profile and other content you make available to the public, such as your contact details. Dwelling on third party websites, platforms and applications.

The information you share publicly on the (iqamaty.com) platform may be indexed by third party search engines. In some cases, you can opt out of this feature in your account settings.

Hosts can use third party services to help manage or deliver their services, such as cleaning services or locksmiths. Hosts can use features on the iqamaty.com platform to share information about the guest (such as check-in and check-out information, guest name, and guest phone number) with third-party service providers.

We abide by the law, respond to legal demands, prevent damages, and protect our rights

We may disclose your information to courts, law enforcement authorities, governmental or public authorities, tax authorities, authorized third parties, or other members, if we are required or permitted to do so by law or when Disclosure is reasonably necessary to do the following:

1. to comply with our legal obligations to comply with a valid legal request (such as a subpoena or court order) or to respond to claims made against (iqamaty.com)

 
• respond to a valid legal request related to a criminal investigation to address suspected or illegal activity, or to respond to or address any other activity that could expose us, you, or any of our other users to legal or regulatory liability

 

 

When applicable, we may notify members of legal requests unless:

1. It is prohibited to give notice under the legal process itself, or by a court order we receive, or under applicable law


2. we believe that giving notice would be useless or ineffective or create a risk of injury or physical harm to an individual or group, or create or increase the risk of fraud or harm to (iqamaty.com) or our members or subject (iqamaty.com) to an allegation of disability Justice.
2.  

When legally required or permitted by applicable law, we may disclose host and/or guest information to tax authorities or other government agencies for the purpose of determining tax authorities for proper compliance with relevant tax obligations. relevance. Relevant tax liabilities include iqamaty.com's tax liabilities on its service fees, accommodation tax facilitation and withholding taxes, and individual hosts' tax liabilities. Information that may be disclosed includes, but is not limited to, host and guest names, residential addresses, host addresses, tax/business identification number(s), date of birth, and/or contact information, property package identification numbers, and payout information. , transaction dates and amounts, number of nights and guests booked, gross and net value of the reservation and payout amounts, and taxes collected by (iqamaty.com) on behalf of guests and hosts, to the extent that (iqamaty.com) knows any of this information.

We may share co-host information with the competent authority in the Hashemite Kingdom of Jordan jurisdiction in which (iqamaty.com) facilitates or requests a registration, notification, permit, license, or request for a host number with a governmental authority , both during the application process, when the advertisement is posted, and periodically thereafter, such as the host's full name and contact details, residence address, tax identification number, registration, permit, license number, advertisement details, reservation information, and number of nights booked in accordance with applicable laws with it.

Programs with managers and owners.

We may share personal information of hosts and guests with property owners, management companies, homeowners' associations, property owners and/or property managers (" building management " ), such as reservation information and information regarding compliance with applicable laws, in order to facilitate programs with the Building Department. For example, guest reservation and personal information, including guest contact information, may be shared with management of the building, complex, or community in which the host and/or listing lives to facilitate hosting services, compliance with applicable laws, security, billing, and other services.

Host information provided to(iqamaty.com) clientsfor business .

If the booking is specified as for business or business purpose

Service Providers.

We share personal information with affiliated and unaffiliated service providers (including their affiliated service providers) to help us operate our business and for their compliance purposes, including those that help us:
1- Verify your identity or authenticate your identity documents
2- Checking information against public databases
3- Conduct criminal background checks, fraud prevention, security investigations, and risk assessments
4- Performing product development, maintenance and debugging
5- Allow the provision of (iqamaty.com) services through third party platforms and software tools (for example, through integration with our APIs
6- Providing customer service, advertisements, or payment services
7- Providing additional services of your choice
8- Processing, handling or evaluating insurance or similar claims, or
9- Review, scan and analyze communications on the (iqamaty.com) platform for specific purposes (such as having evidence of child exploitation). See the Correspondence Analysis and Sharing section for additional information. These providers are contractually obligated to protect your personal information and have access to your personal information to perform these tasks. Other members may use services other than (iqamaty.com) to process your data. These programs can include email or reservation management software. These services are outside the control of (iqamaty.com) and will be subject to applicable laws around the world with varying levels of data protection.

Business Conversions

If (iqamaty.com) undertakes or participates in any merger, acquisition, reorganization, sale of assets, bankruptcy or insolvency event, then we may sell, transfer or share some or all of our assets, including your personal information relating to such transaction or consideration of such transaction (for example, due diligence). In this case, we will notify you before your personal information is transferred and it will be subject to a different privacy policy.

4-Other important information

Third-Party Partners and Integrations.

Parts of (iqamaty.com) may link to third party services.  (iqamaty.com) does not own or control these third parties. When you interact with these third parties and choose to use their service, you are providing your information to them.

5-Manage your information.

You can access and update some of your personal information through your account settings. If you have associated your (iqamaty.com) account with a third party service, such as Facebook or Google, you can change your settings and unlink from that service in your account settings. It is your responsibility to keep your personal information up to date.

6-Data access and portability

In some jurisdictions, applicable law may authorize you to request certain copies of your personal information or information about how we handle your personal information, and to request copies of the personal information you have provided to us in a structured, commonly usable and adaptable format. for machine reading, and/or request that this information be transferred to another service provider (where this is technically feasible).

7-Clear data

In some jurisdictions, you can request that we delete your personal information. Please note that if you request deletion of your personal information, or if your account is suspended, terminated or voluntarily closed:

8-Security

While no organization can guarantee perfect security, we continually implement and update administrative, technical and physical security measures to help protect your information from illegal or unauthorized access, loss, destruction or alteration .

9- Changes to the privacy policy

We are amending the "Privacy Statement" these at any time in accordance with applicable law. If we do, we will notify you of the changes, and also provide you with notice of the modification by e-mail at least thirty (30) days prior to the effective date. If you do not agree to the revised Privacy Policy, you may cancel your account. If you do not cancel your account prior to the effective date of the revised Privacy Policy, your continued access to or use of the (iqamaty.com) Platform will be subject to the changed Privacy Policy.

10-contact information and iqamaty entitiesresponsible

For questions or complaints about this privacy policy or iqamaty.com's handling of personal information, please contact

Phone number: 96265822727+

Mobile phone number: 962775822727+

or by emailing us at info@iqamaty.com

Oman – Jordan

8th Circle – Hosni Snobar Street – Crystal Complex

(1)Made by an enterprise guest.
(2)the organization is registered with (iqamaty.com) for business, we may disclose information related to the reservation to the organization (eg host name, accommodation address, reservation dates, accommodation details, etc.) to the extent necessary for the adequate performance of the (iqamaty.com) contract ) with the Corporation and to provide services. At the organization's or guest's request, we may also share this information with third parties with whom the organization engages to provide support services.

1. We may retain your personal information as necessary for our legitimate business interests, such as preventing money laundering, detecting and preventing fraud, and promoting safety. For example, if we suspend an iqamaty.com account for fraud or safety reasons, we may retain information from that iqamaty.com account to prevent that member from opening a new iqamaty.com account in the future.
2. We may retain and use your personal information to the extent necessary to comply with our legal obligations. For example, iqamaty.com may retain information on tax liabilities, legal reports, and audits.
3. Information you've shared with others (for example, ratings and forum posts) may remain publicly visible on (iqamaty.com), even after you cancel your (iqamaty.com) account
4. Because we take measures to protect data from accidental or malicious loss and destruction, residual copies of your personal information may not be removed from our backup systems for a limited period of time.